DAZ Systems, Inc.’s Remote Applications Database support is designed to provide our customers with responsive and comprehensive around the clock Oracle Applications and Oracle Database administration support.

All companies need a cost-effective way of ensuring that their Oracle E-Business Suite remains stable. DAZ’s Remote Oracle Applications & Database Administration service provides a company with all of the services needed to ensure a reliable and responsive system. DAZ will do this at a fraction of the cost of hiring full-time Applications Database administration support.

Option I - Emergency Oracle Applications DBA support

A dial in number is provided to ask questions of one of the DAZ DBA’s on an as required basis. A customer can further request any work that might needed; it is estimated with the DBA; upon approval, the work will be done on a time and materials basis.

Option 2 - Premier Remote Oracle Applications DBA Support

A DBA will be assigned to a company. The DBA will remotely monitor a company’s systems to ensure the stability, production readiness, and smooth operation of the Oracle Applications. The DBA will accomplish the following routine tasks on a monthly basis:

  • Basic Administration
  • Concurrent manager maintenance
  • Report and log file maintenance
  • Backup service monitoring
  • Database usage reports
  • Troubleshooting and problem resolution
  • Daily “health check” to make sure production runs smoothly
  • Weekly Performance monitoring to ensure that your system continues to run efficiently
  • Ensure adequate disk space for your critical information
  • Daily (remote) check of printers to make sure they are continuing to print

Option 3 - Premier Plus Remote Oracle Applications DBA Support

In addition to all the tasks associated with our Premier Service, the DBA would also provide

  • User management and administration; adding new users, etc
  • Application and troubleshooting of Oracle patches
  • Making copies or clones of Applications for testing and development
  • Problem resolution and Service Request (Oracle problem) monitoring
  • Performance tuning; making your Oracle Applications run as fast as possible

Talk to DAZ Systems, Inc. about how our talented Oracle Applications DBA’s can help provide reliable delivery of a company’s Oracle E-Business Suite.